Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"Me and my dog have came here twice as an emergency. First, I want to say they got us in asap. The second emergency visit, my dog had an eye ulcer. Her eye looked pretty bad. The vet did a couple test on her and noticed her tears weren't producing as well as diagnosing the left eye ulcer. She prescribed some eye meds for her and she is all better. Matter of fact she is more active (she is 16 years old) and looks a lot healthier. Second, I want to give a shout out to front desk, I'm sorry I don't remember her name, but she has great phone etiquette. I think her name is Taylor. Forgive me if I'm wrong. Both front desk team members greeted me and my dog when we walked in and were super nice. Also, the visit went by super quick, no long wait time. Third, the vet tech that went over everything with me. She was patient with me and she seen I was frustrated with how much it was going to cost. She worked with me and trying to find more affordable options for me. She was calm and sweet. They accept CareCredit so that's a major plus! Thank y'all so much!"

Brianna R.

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